Welcome to the FAQ page for Light Therapy USA. Here you will find answers to commonly asked questions about our products and services.
FAQs - Light Therapy USA
RED, BLUE & INFRARED LIGHT THERAPY
General Questions
Light therapy, also known as phototherapy, involves the use of specific wavelengths of light to treat various conditions. It is commonly used to alleviate symptoms of seasonal affective disorder (SAD), improve skin conditions, and enhance overall well-being.
Light therapy works by exposing the body to light that mimics natural sunlight. This exposure helps regulate circadian rhythms, boosts serotonin levels, and affects certain hormones in the body, leading to therapeutic benefits.
Light therapy is known to improve mood and energy levels, regulate sleep patterns, enhance cognitive function, and promote skin health by stimulating collagen production and reducing acne.
Products
We offer a range of light therapy devices including at-home light boxes, lamps, and visors, as well as professional-grade devices for clinics and spas. Additionally, we provide a skincare line designed to complement light therapy treatments and promote skin health.
The choice of product depends on your specific needs and the condition you wish to address. Whether you are looking to improve mood, enhance skin health, or regulate sleep patterns, our customer service team can assist you in selecting the most suitable product.
All of our devices are designed to meet safety standards and are considered safe for home use when used according to the instructions provided. We are committed to only offering Light Therapy devices that have FDA approval.
Services
Yes, we offer marketing and business expansion services designed to attract new customers, increase revenue, and buffer against market fluctuations. These services are tailored for wellness-oriented industries such as gyms, salons, and spas.
Ordering and Shipping
Orders can be placed directly through our website. Simply select the desired product, add it to your cart, and proceed to checkout. You can also contact our customer service team for assistance with placing an order or for questions regarding bulk ordering.
We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for online orders.
No, currently we only ship within the continental United States. Shipping costs and delivery times may vary depending on the destination within the US. Please check our shipping policy or contact us for more information.
Returns and Exchanges
Due to hygiene concerns we are unable to accept any returns or exchanges.
Ambassadorship
Applications for ambassadorship can be retrieved by contacting us at contact@mhhealthsolutions.com. Please include your interest, relevant details about why you would be a suitable ambassador for our products, and your social media handles.
Usage and Maintenance
Usage recommendations vary depending on the type of device and the condition being treated. Generally, daily use for a specified duration is recommended for optimal results. Refer to the user manual for specific guidelines.
Maintenance requirements are minimal. Keep the device clean and store it in a cool, dry place when not in use. Replace bulbs or components as recommended by the manufacturer. Replacement heads for the Poly Go handhelds can be ordered from us directly.
Warranty
Yes, our products are covered by a manufacturer’s warranty against defects in materials. Warranty periods vary by product and are specified in the product documentation.
Contact Us
You can reach our customer service team via email at contact@lighttherapyusa.com or by phone at 813-694-8211 during business hours. We are here to assist you with any questions or concerns you may have.
We operate as an online store only. For inquiries or product demonstrations, please contact our customer service team.
Thank you for visiting our FAQ page. If you have any additional questions or need further assistance, please don’t hesitate to contact us. We are committed to providing you with the best light therapy and skincare solutions, as well as supporting your business expansion in the wellness industry. For more information about our marketing and business expansion services, please email us at contact@mhhealthsolutions.com
Client Experience
- (813) 694-8211
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Mon-Fri: 9:00 A.M - 5:00 P.M.
Sat & Sun: Closed
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